Affinity Health Plans - Our Plans Begin With Your Members.

Some of the nation's largest and most respected membership organizations, associations, professional societies, and employer groups rely on Affinity Health Plans for their member health benefits program design, development, marketing, and administration.

member enrollment
application processing
medical underwriting
direct member billing
ongoing member support
claims and resolutions

Member Communication & Management:

custom member materials & promotional literature
editorial / newsletter content with featured articles
member benefit mailings & communication
dedicated online member benefits portal (view sample)
member participation list management
detailed monthly activity reports
national / regional conference attendance & promotion

Composed of a dedicated team of professionals concentrating specifically on member programs, Affinity Health Plans' primary emphasis is working to enhance member participation with association health benefit plans by offering superior products with top level marketing & administration services.

Our clients are securing a competitive edge through the insurance products they offer their members by contracting directly with Affinity Health Plans. Turn-key administration also includes:

	Member Health Insurance Center: Members enjoy dedicated access to our internal call center and administration departments. Internal licensed employees take member calls on a private labeled dedicated toll free number, providing immediate proposals and applications to all members. All plans are described in detail during the member consultation.
	Application Processing & Direct Member Billing: Our internal underwriters process all member applications and complete all medical underwriting requirements. Ongoing member support is provided for the duration of the members plan.
	Member Communication Techniques: We will private label and administer direct membership mailing campaigns and provide all printing and mailing services on a co-op basis with our association partners. All campaigns are structured for maximum effectiveness in communicating health insurance benefits with members while keeping costs to a minimum.
	HRA & HSA Administration: Full administration for alternative funding arrangements, including health reimbursement accounts and health savings accounts. Members save anywhere from 30—50% on total health benefit expenses.
	Section 125 Administration: Available to all members with group health plans with an average savings of 50%.
	Marketing Materials: Our in house marketing department and interactive agency partners will create attractive, informative advertising and private labeled member materials that support your association health insurance plan.
	Benefit Profiles™: Online marketing and access to full member health benefit plan details and documents via a dedicated, private labeled member benefits web site. Click here to view a sample online portal.
	Information Technology: Through our award winning proprietary software system called *AppTrack!*™, we are able to track enrollment and premium generation results and present marketing reports and analysis to outline your programs overall effectiveness.
	Phone Tracking: We utilize dedicated T1 lines and state-of-the-art digital phone systems capable of tracking utilization of your private labeled toll-free phone number including calls received and average answering time.

Furthermore, we develop and coordinate promotional member benefit campaigns that appeal to your members and reflect current health benefit trends. All of our in-house, salaried health benefit professionals and representatives are licensed with the Department of Insurance and act as a resource for participating members and serve as their advocates in finding long term health benefit solutions. All calls are answered courteously via our dedicated units of customer service and private labeled affinity departments.

We have a proven way to gain and retain members. We have honed the ability to pool a diverse array of market professionals and internal resources to meet the needs of your members.